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Which travel insurance should you buy? Before comparing, the Bowtie team explains the coverage of travel insurance, along with 10 must-know points about premiums, coverage items, and exclusions. We also provide a detailed comparison of 6 popular plans in the market.
Travel insurance is a general insurance product designed for travelers. It covers risks such as medical expenses, personal accidents, trip cancellations or delays, loss of personal belongings, and third-party liability during the trip.
Covers outpatient and inpatient medical expenses due to accidents or illnesses during the trip, including treatment at the destination and follow-up care within a specified period (e.g., 90 days) after returning to Hong Kong.
Insurance companies typically provide 24-hour emergency support hotlines and services such as emergency medical evacuation, repatriation of remains, emergency hospital deposit guarantees, arrangements for family visits, death benefits, translation, and legal support.
Covers trip delays due to bad weather or other specified events (must reach a specified duration, e.g., 6 hours or more). The insurance company provides cash allowances or compensation for additional accommodation and transportation costs. It also covers trip cancellations or early terminations due to bad weather or other specified events, compensating for prepaid and non-refundable travel expenses such as accommodation, transportation, and activity tickets.
Provides lump-sum compensation for death, permanent disability, or severe burns due to accidents during the trip.
Covers loss of personal belongings and cash due to accidents, theft, burglary, or robbery. If travel documents are lost or damaged, the insurance company will compensate for replacement costs and additional travel and accommodation expenses needed to continue the trip.
Covers legal liability and compensation for third-party injuries, fatalities, or property damage caused by the insured’s negligence or accidents during the trip.
With over 20 insurance companies offering travel insurance products in the market and around 40 to 50 mainstream plans, each with different coverage levels and terms, it can be overwhelming for potential buyers. The Bowtie team provides 10 key points for comparing travel insurance plans:
For many policyholders (especially those without existing medical insurance), medical coverage is the most critical aspect of travel insurance.
When traveling abroad, if you fall ill or get injured, travel insurance can cover outpatient visits, hospital stays, and follow-up care after returning to Hong Kong. However, medical coverage limits vary widely.
According to a 2023 Consumer Council survey, the medical coverage limits of 26 plans ranged from HK$100,000 to HK$1.2 million, a difference of 11 times.
Emergency assistance typically includes services like emergency medical evacuation, repatriation of remains, compassionate visits by family members, and escorting unaccompanied minors back to Hong Kong. These must be arranged by the insurance company’s authorized emergency support team or service providers.
However, definitions of these services vary across insurers, so policyholders should not compare based solely on item names. It’s recommended to thoroughly understand and compare the emergency assistance coverage and consult the insurer or intermediary if needed.
Bowtie Pink’s global emergency support service^ offers comprehensive assistance during travel emergencies, including medical treatment, emergency evacuation, repatriation, and more.
The global emergency support services include:
If the insured dies, becomes permanently disabled, or suffers severe burns due to an accident during the trip, the insurer provides a lump-sum cash compensation. Beyond compensation amounts, policyholders should review the definitions of “permanent disability” and “severe burns” in the policy terms.
Death compensation typically ranges from HK$500,000 to HK$1.5 million, which may not fully cover a family’s long-term financial needs. Breadwinners without life insurance should consider a separate life insurance policy rather than relying solely on travel insurance.
Self-driving tours abroad are increasingly popular, and rental companies typically provide property and third-party liability insurance for rented vehicles. However, renters may face deductibles (excess) for accidents or theft.
If planning to drive abroad, ensure the travel insurance includes sufficient rental car deductible coverage (typically HK$2,000 to HK$20,000), as not all plans offer this, and coverage amounts vary.
Compare terms for trip delays, cancellations, or early terminations, including covered causes (e.g., bad weather, mechanical failures, natural disasters, travel advisories, or illness) and required delay durations (typically 5-6 hours).
For cancellations or terminations, check covered items (e.g., transportation, accommodation, tickets) and compensation ratios, as some policies may only cover 50% of non-refundable expenses. Baggage delay coverage is another point, compensating for essentials if luggage is delayed (e.g., after 6 hours).
Check compensation limits for personal belongings and cash, then verify coverage for smartphones, tablets, laptops, cameras, and drones. Many policies list separate limits and restrictions (e.g., one electronic device per claim). Some include these in general baggage coverage, while lower-tier plans may exclude them, so review carefully.
Most travel insurance plans have an age limit of 80-85 years, and even if insured, compensation may be reduced (e.g., 50% for medical and accident coverage, per the Consumer Council survey).
For children under 18, an adult must co-insure, and while some plans offer free child coverage, it’s often limited to 50% of the adult amount, with one child per adult. Parents should assess if additional coverage is needed.
For adventurous travelers, confirm coverage for high-risk activities like diving (depth limits of 30-45 meters) or hiking (altitude limits of 3,000-5,000 meters). Policies may also restrict skiing, skydiving, or marathons. Bowtie Pink VHIS, however, covers injuries from such activities without restrictions.
Common exclusions include pre-existing conditions, pregnancy-related issues, extreme sports, professional sports, substance abuse, illegal activities, war, and self-harm. Compare based on your needs.
After filtering plans by the above points, compare premiums. The Consumer Council survey found premiums for Asian destinations ranging from HK$79 to HK$263 (over 2x difference) for individuals and HK$157 to HK$1,052 (nearly 6x difference) for a family of four.